In Risk Management, you will have a deep focus on helping clients achieve better results, lower costs and a safer workplace.
At DHW, we believe our purpose is not just to protect our clients, but to help them reduce expenses that impact their bottom line. As a Claim or Loss Prevention Specialist, your key focus will be coordinating the claim or loss prevention process. In the day-to-day, you will work with our Clients to deliver exceptional claim or loss prevention service with a customer-centric approach. You will live and breathe service by acting as the day-to-day contact for the customer, collaborate with carriers on the development of claims or loss prevention, lead efforts in preparing and providing face-to-face claim or loss prevention reviews, and being an educational resource to both internal and external customers.
You are detail-oriented with laser focus, you can organize yourself out of a shoebox, and get along with just about anyone. You make hybrids look inefficient, and know how to roll up your sleeves and make things happen. You eat, sleep, and breathe claims management or loss prevention and you wouldn’t have it any other way! Pressure is no match for you, in fact, you thrive from it. You make clients want to hug you. With your superior communication skills, you help educate our customers on claims or loss prevention and are viewed as the go to person when it comes all things claims or loss prevention related. No question goes unanswered on your watch, and your clients think of you as their trusted resource.
At DHW, we all share a common passion for partnering with our clients, delivering exceptional service, and creating a work environment where we can all be successful. As soon as you walk in the door, you’ll feel it. We’ll greet you with smiles and support. Across all levels, we work together; focusing on education, process improvement, open communication, and teamwork. We empower our employees to take ownership of their individual roles, and we support each other on a daily basis. Our agency’s best resource is our talented group of employees. Their dedication, commitment, and hard work are the core reasons for our success.