Trusted Choice is an exclusive program of independent insurance agents committed to delivering the highest level of service to their clients. DHW Insurance is an enthusiastic advocate of Trusted Choice.
DHW has earned its membership in Trusted Choice with its professionalism, thoughtfulness and honesty. This high level of service is the hallmark of Trusted Choice agencies.
As a Trusted Choice member, DHW pledges its unwavering commitment to shopping as many companies as it takes to find just the right insurance fit. Unlike captive agents – who provide specific coverage from a single insurance company – a DHW Trusted Choice agent works with many carriers and has the freedom to choose from many qualified providers.
At DHW, your agent meets all of your personal and commercial insurance needs, and specifically delivers the right solution when you need specialty coverage or a comparison of several different policies from different carriers.
You’re a Person, Not a Policy.
Each client at DHW is unique. You’ll experience our commitment to superior service that enables us to not only deliver competitive pricing from our suite of products, but to act as a partner and advocate for our clients. As a Trusted Choice agency, DHW is dedicated to you and is firmly committed to treating you as a person, not a policy.
This commitment means we:
- Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair resolution of your claim.
- Help solve problems related to your coverage or account.
- Explain the coverage and options available to you through our agency, at your request.
- Return your phone calls and emails promptly and respond to your requests in a timely manner.
- Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
- Use our experience and multiple company relationships to customize your coverage as needed.
- Enroll our staff in continuing education so they are up to date on recent changes in the industry and more knowledgeable when serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
So whether you are searching for personal or business insurance, your Trusted Choice agent at DHW is free to research multiple providers on your behalf. More freedom means more options, better choices, and finding the right product for you.